Transcription tools
Record the call, summarize it, and stop there.
Birdie is the voice.
Chirp is the pipeline behind it.
Every data source your sales team touches is continuously processed, classified, and connected, so Birdie doesn’t just transcribe the call, it acts on it: speaking from structured intelligence, not retrieved fragments.
It doesn’t just listen.
It acts.
Every voice note and ingested signal becomes a typed action that updates the graph and writes back to your CRM through a merge policy, never a blind overwrite. Birdie is the surface. The ontology is what it reads from and writes to.
ACME Corpsarah.chen@wayne.coms.chen@wayne-ent.comBudgetUpdated to $20K
Birdie
Classifies what was said, updates the graph, and writes the result back, automatically.
Most tools retrieve data.
Chirp refines it.
The intelligence Birdie draws on comes from a continuous pipeline that extracts, classifies, and connects everything your team knows about every deal, before anyone asks a question.
Every source, captured
Voice notes, emails, and CRM updates flow into a single, continuous pipeline. Raw data isn't just stored, it's actively extracted for deep processing.
Meaning, not just data
Raw text becomes structured intelligence. Birdie understands context, resolves contradictions, and assigns confidence to every signal. It knows what matters.
Connected, weighted, trusted
Intelligence is woven into a dynamic knowledge graph. It's not a flat record, but a living network that continuously updates your CRM with trusted insights.
The pipeline runs continuously in the background.
Deals are enriched between sessions, not assembled on demand.
Memory that improves
with every interaction.
Chirp’s ontology is a sales-specific data model which preserves relationships and meaning in your data. It doesn’t just recall what was said. Persistent, structured memory with a truth hierarchy means it knows what to trust.
Webhook: Deal stage updated to "Negotiation/Review"Just now
User debrief: "Just finished the demo. They pushed for a 10% discount, but I think they'll sign if we throw in free onboarding."Just now
Inbound: Re: Security Questionnaire, "Attached is our filled out SOC2 form. Please review."Just now- Field update: "Executive Sponsor" changed from [Empty] to "Sarah Chen"Just now
- Outbound: Fwd: Updated Pricing Deck v2_Final.pdfJust now
- Transcript snippet: "...yeah, we're definitely looking to rip and replace our legacy vendor by EOY.": Acme & Chirp Architecture Review (Sarah, Mark)Just now
#deal-acme: "Hey team, Legal just approved the redlines, waiting on their procurement now."Just now- Inbound: "Out of office: I am on PTO until the 25th." (Auto-reply from David)Just now
Event Canceled: Weekly Sync w/ David (Acme)Just now- User debrief: "Quick note, loop in marketing, they asked for a case study in the fintech space."Just now
- Field update: "Deal Stage" changed from "Discovery" to "Technical Evaluation"Just now
- Activity Log: Call Logged (Duration: 32m)Just now
- #deal-acme: "Procurement is pushing for a 3 year term. Worth the discount?"Just now
- Inbound: Re: Pricing Deck v2 "Can you break onboarding out as its own line item?"Just now
- Event Created: Security Review w/ Priya (Acme InfoSec)Just now
- Transcript snippet: "...our contract runs out end of Q3, so the timing works for us."Just now
- Field update: "Close Date" changed from "Nov 14" to "Dec 02"Just now
- #deal-acme: "Champion says budget is approved for this fiscal year."Just now
- Outbound: Re: Security Questionnaire "Adding our latest pen test summary."Just now
- User debrief: "David is out until the 25th. Sarah is driving this one now."Just now
- Field update: "Contract Value" changed from "$18,000" to "$20,000"Just now
- Event Rescheduled: Contract Walkthrough moved to Thu 2pmJust now
- Inbound: "Looping in my colleague Marcus, he runs procurement for us."Just now
- #deal-acme: "Legal flagged the liability cap. Sending redlines back today."Just now
Chirp makes connections
A truth hierarchy
you can trust.
Every voice note and ingested signal becomes a typed action that updates the graph and writes back to your CRM through a merge policy, never a blind overwrite. Birdie is the surface. The ontology is what it reads from and writes to.
Built different.
Not bolted on.
Deal Intelligence Folder
A persistent node per deal that accumulates across every conversation. Not an ephemeral session cache.
Email ThreadCalendar InviteACME Corp Call
Truth hierarchy
Four tiers. Immutable facts outrank weighted signals. CRM-confirmed truth beats an offhand remark.
- Immutable fact
- CRM-confirmed
- Weighted signal
- Inferred
Session + persistent
In-call recall in under two seconds. Durable memory across weeks.
00:00:01:12Fits seamlessly into your
existing stack.
Chirp’s ontology is a sales-specific data model which preserves relationships and meaning in your data. It doesn’t just recall what was said. Persistent, structured memory with a truth hierarchy means it knows what to trust.
Isolated by design
Genuine dataset isolation, not just access control. Your deals have zero architectural path to any other customer's environment.
Credentials per person
No shared service accounts. CRM connections use individual credentials, strictly inheriting the permissions your reps already have.
Every change is logged
Nothing changes silently. Every update in the graph is fully traceable with its source, timestamp, and confidence level.
Governed writes, always
Strict trust classification for all CRM writes. Outbound updates are tagged and tracked to prevent unintended overwrites.
Birdie doesn't just log the call anymore, it updates the deal before I've even opened the CRM
VP of Sales, Meridian Software
See what’s
underneath.
We’ll walk you through the pipeline, the knowledge graph, and the privacy architecture, without the product demo.